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AllFocal Optics Limited – Website Privacy Policy

Last updated date: Sep 2026
Information
Retention period
Analytics data
12 months from collection for identifiable visitor-level data, subject to the platform’s actual settings.
Cookie preference and consent records, including associated technical information
12 months from each recorded choice, subject to confirming Usercentrics’ retention and your evidence requirements.
Website technical, security and usage records
90 days from collection for routine identifiable logs.
Enquiries that become an ongoing customer or partner relationship
For the relationship’s duration, then up to 6 years after it ends for relevant contractual records.
Contact form submissions and enquiry correspondence
12 Month after the enquiry is closed or the last substantive contact

At AllFocal Optics Limited (“we”, “our”, “us”), we are committed to safeguarding your privacy during the recruitment process in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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This policy explains how we collect, use, and protect your personal data when you apply for a position with us.

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1. Who we are

AllFocal Optics Limited (“we”, “us” or “our”) is the data controller responsible for the personal information covered by this policy.

This policy explains how we collect and use personal information when you visit www.allfocaloptics.com, submit an enquiry or communicate with us through the website.

For questions about this policy or to exercise your data protection rights, contact:

  • Email: admin@allfocaloptics.com

  • Postal address:  AllFocal Optics Limited, St Johns Innovation Centre, Cowley Road, Cambridge, CB4 0WS

 

2. Information we collect

When you use our contact form, we collect the information you provide, including your first and last name, email address, phone number, subject and message. We also keep relevant correspondence when following up your enquiry. Please avoid including health information or other sensitive personal information unless we have specifically arranged this with you.

The form identifies required fields. You can choose whether to contact us, but we may be unable to respond without the required contact details and information about your enquiry.

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3.Technical and website usage information

When you visit our website, our website hosting service collects technical and usage information, including:

  • IP address and geographic location.

  • Browser information, device identifiers and screen resolution.

  • Internet service provider and the amount of data transferred.

  • Referrer URL (the address of the page that directed you to the website).

  • Date and time of your visit and other timestamps.

  • Websites visited, usage data and click path (the sequence of pages or links followed).

 

4.Cookie preferences and consent records

Our cookie-consent service collects information about your choices so that those choices can be recorded and applied. This includes:

  • Opt-in and opt-out data, user settings and consent type.

  • Consent ID and the time of consent.

  • The consent banner's template version and language.

  • Referrer URL, user agent (information about your browser and device), IP address and geographic location.

With your permission, we also collect information about how you use the website through optional analytics technologies, including pages viewed and interactions. Our cookie notice explains the tools used and your choices.

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5.Why we use your information

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Where we rely on legitimate interests, we consider the effect on your privacy and your reasonable expectations. You can object to this processing using the contact details above.

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6.Who receives your information

Staff who need to handle your enquiry or administer the website can access relevant information.

We use Wix to host our website and contact forms to process contact form submissions. Wix acts as our processor for personal information it handles on our instructions. Its service providers may also process that information to deliver the service.

Our cookie-consent provider, userconcentrix processes the preference and consent information described above to record and apply your cookie choices.

We may disclose relevant information to professional advisers or public authorities where necessary to obtain advice, address legal claims or meet a legal requirement.

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7.International processing

Wix and other providers may process information outside the UK. The arrangements relevant to this website are [identify relevant countries or destinations and providers after reviewing current contracts and subprocessors].

For transfers requiring protection under UK data protection law, we rely on [specify the applicable UK adequacy regulations or contractual safeguard for each arrangement, such as the UK International Data Transfer Agreement or UK Addendum to the EU Standard Contractual Clauses]. You can contact us for information about these safeguards and how to obtain a copy, subject to appropriate redactions.

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8.How long we keep information

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Where information is needed for a legal obligation or an ongoing dispute, we retain the relevant records for as long as that reason applies. Otherwise, we delete or anonymise information when it is no longer needed. These periods cover copies in our form system, email and other relevant records, subject to 90 days deletion cycle.

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9.Security

We use appropriate technical and organisational measures to protect personal information, including verified controls, such as restricted staff access, least required privileges and multi-factor authentication. No internet service can be guaranteed completely secure.

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10.Your rights and complaints

Depending on the circumstances, you may request access to your personal information, correction, deletion, restriction of processing or a portable copy. You may also object to processing based on legitimate interests, and to any direct marketing.

Where we rely on consent, you can withdraw it at any time. Withdrawal does not affect processing that was lawful before you withdrew consent. Use Cookie settings to change cookie choices, or contact us about other consent-based processing.

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Contact contact@allfocaloptics.com to exercise a right or raise a concern. We may need information to confirm your identity. We will explain any applicable exception or limitation when responding.

You can also complain to the UK Information Commissioner's Office through its complaints service. You do not have to complain to us first.

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11. Changes to this notice

We update this notice when our website or use of personal information changes. The date above identifies the latest version. Where appropriate, we will draw significant changes to your attention.

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Purpose
Lawful basis
Respond to data protection requests and meet applicable legal requirements
Compliance with the relevant legal obligation
Operate the website, troubleshoot faults and prevent misuse
Legitimate interests in maintaining a reliable and secure website
Take steps you request before entering a contract with you personally
Taking steps at your request before entering a contract; for enquiries on behalf of an organisation, we normally rely on the legitimate interests described above
Read, manage and respond to enquiries, including business and partnership enquiries
Legitimate interests in communicating with prospective customers, partners and other people who contact us
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